EVALUATION OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND JOB ATTITUDE OF MANAGERS AND STAFF

Introduction: The current research was conducted to evaluate the relationship between emotional intelligence and job attitude of managers and staff. Materials and Methods: The research population included all managers and staff of Petroleum University of Technology in cities of Ahwaz, Abadan, Tehran, and Mahmoudabad. The sample size was determined to be 210 people, who were randomly selected, using Cochran's formula. Data collection tools included emotional intelligence questionnaire and job attitude questionnaire, developed by integrating and localizing standard questionnaires. The normality of the data was also tested using the Kolmogorov-Smirnov technique. Research hypotheses were tested by Confirmatory Factor Analysis (CFA) and structural equation modeling using LISREL software. Results: The research results revealed that emotional intelligence has a significant relationship with job attitude of managers and staff. Among the dimensions of emotional intelligence (self-awareness, self-management, social awareness, relations management, and emotional intelligence quality), social awareness with the standard factor load of 0.71 had the highest effect on job attitude. In addition, it was found that while emotional intelligence quality with the standard factor load of 0.21 had the lowest effect on job attitude, results of the t-value (t-value) calculation indicate that this relationship is also significant. Discussion and Conclusion: emotional intelligence quality component was investigated for the first time in this research. The low level of its relationship with job attitude does not mean that it should be overlooked, but it might be correlated with some components of job attitude or other issues related to organizations, which it requires further investigations. Keywords: Emotional intelligence, Job attitude, Managers and Staff, Emotional Intelligence quality