Innovations in streamlining of business processes

The article outlines the essence of outsourcing, and specifically IT outsourcing. Outsourcing in IT services (IT outsourcing, outsourcing of information systems, information technology) is defined as providing comprehensive solutions for e-business with the help of external experts. IT outsourcing can also be understood as the acceptance by the outside firm of specific areas of business related to information technology (all or only selected areas). Investments in information technology and operating costs related to operational infrastructure often make up a significant part of the budget. Forms and types of IT outsourcing are described and described. The essence of outsourcing, in addition to reducing costs, is the support of a continuous business process. It is believed that in order to ensure the proper functioning of the service, the company specializing in this work is guaranteed to be better performed than that performed by the customer. Outsourcing company is responsible for certain response procedures, and above all, for effective troubleshooting. The main advantages and disadvantages of IT outsourcing are analyzed. Outsourcing has become a common practice in Western Europe, the United States. His role in Ukraine is increasing. Information systems are often a distinguished area of activity for various companies that recognize the benefits of its use. Because in a dynamically changing environment, you need to have an efficient and reliable system based on the latest technology. The decision to introduce IT outsourcing can be a great opportunity to increase the competitive advantage and the opportunity to increase its efficiency