A Study On Employee Satisfaction In Turning Point Consultancy Services

Job Satisfaction among TPCS Employees is the Topic of the Current Study. The primary purpose of the study was to assess the level of contentment felt by members of the organization. Customer service is crucial to the growth of any company. Workers' happiness on the job depends on a wide variety of variables, including but not limited to their salary, their ability to create meaningful work, the quality of their working environment, and many more. The questionnaire was the main tool for gathering information. The majority of the secondary data came from published articles, while the remainder came from business databases and online repositories. The information was gathered by distributing a standardized questionnaire to the workforce. The data was dissected using a random number generator. From the administration of the questionnaire early that morning until the presentation of the results, conclusions, and recommendations, the utmost care has been taken. The study must conclude that the employees' level of maturity is adequate. Discontent was also expressed with respect to a few of the causes. It was planned that if employees are unhappy, it would have a negative impact on the association's performance and output. In addition, helpful ideas and suggestions are provided to improve the company's future prospects