Design of Human-Centered Adaptive Support Tools to Improve Workability in Older Workers. A Field of Research of Human-Centered AI.

The purpose of this paper is to identify relevant factors to improve long-term workability of aged workers that can be addressed through the use of new AI-based solutions, such as IoT, virtual reality, and interactive virtual coaches. In addition to a state-of-the-art research review, a set of workshop focus groups with the participation of middle-aged workers from different countries and an online European survey were conducted. An overview of the main factors that influence positive and negative on workability have emerged. This paper shows that factors in different working areas and how technology can provide skills and methods to cope with functional decline are relevant to improve workers’ workability as they age. Further research is necessary to propose effective technological-based solutions to address the identified results and measure their impact on worker’s long-term health