The Effect of Human Resources Practices on Employee Performance: The Mediating Role of Organisational Culture

Abstract Employee performance remains one of the most effective tools used for the development, growth and productivity of services organisations. Management of such enterprises strengthens their human resources practices to develop a talented human capital. They are also putting tremendous efforts into creating the best organisational culture that leads to their workforce satisfaction and performance. This study aims to determine HR practices' effect on employee performance through the mediating role of organisational culture. Data collected from 400 hotel employees working in four and five stars hotels in Lebanon. Regression results indicate that human resource practices significantly associated with employee performance. Besides, hierarchical regression results revealed that organisational culture might partially mediate the relationship between HR practices and employee performance. Lebanon is recently putting into effect an employee-specific organisational culture. The results confirm that the critical variable that positively influences HR practices and employee performance is organisational culture.This article was published by Journal of Tourism and Management Researc