Input on user behaviour and technology domestication amongst users to the business model development - D9.2 INVADE H2020

This document provides the INVADE project with a review of studies on end users of smart energy technology and tariff models. The report provides a thorough review of state of the art literature and previous studies on the role of the end user in relation to energy use. The results cover both qualitative and quantitative analyses on end users and energy use. It also provides a short overview of theoretical perspectives of science and technology studies (STS) that are useful for understanding user engagement with energy markets, business models, tariff structures, and technology and the basis of many of the contributions in the review as well as our recommendations. The aim of the report is to provide INVADE knowledge and insight to the design and deployment of business models and smart energy technologies. It provides recommendations in four sections on 1) intervention and feedback, 2) introducing new technology, 3) segmentation and tariffs, and 4) vehicle to grid