Enabling learning and supporting change: the role of digital technology in capacity development

This book focuses on digital approaches to capacity development, reflecting the greater interest in how digital tools and platforms can be used for capacity development in the Global South. While Covid-19 demonstrated some of the benefits of online learning, the widespread, often uncritical adoption of online tools driven by necessity has left many with an experience of “emergency online learning.” This book aims to inform the design of technology-enhanced capacity development interventions in the sector by sharing evidence of practices that are principled rather than rushed and inclusive rather than creating new, digital divides. Part 1 sets out the main thinking that informs our overall approach, and the frameworks that guide our practice. Part 2 explores a series of assumptions about technology-enhanced learning that are common in the literature and against which we tested our data. It brings new evidence to bear on how TEL can be more effectively used as part of learning and capacity strengthening – both in Global South contexts and more widely. Part 3 is the most substantial section of the book and is designed as a practical guide to walking practitioners – whether experienced TECD designers or those new to this role – through the steps to create relevant, useful and high-quality digital learning interventions. In part 4, we have collected sixteen case studies that illustrate how we have, in practice, applied the principles of technology-enhanced capacity development in partnership with organisations in the Global South