Panoramas and experiments in Financial Performance of Commercial Banks in Rwanda: lesson from non-performing loan management

The main objective of this study was to analyze the impact of non-performing loans management on the financial performance of commercial Banks in Rwanda. The problem of this study was to investigate on what extent does non-performing loans management affects the performance of commercial banks in Rwanda? Methodology used qualitative and quantitative data where the population of study was 295 employees of ECOBANK Rwanda while, sample size was 170 respondents. The findings on relationship between nonperforming loans management and financial performance were confirmed by correlation coefficient of 74.1%. As conclusion, according to the findings, the problem of this research was solved, research objectives were achieved, research questions were answered, and research hypotheses were verified where null hypothesis was rejected and alternative hypothesis was retained by saying that there is greater contribution of NPLs management on the financial performance of commercial banks especially ECOBANK Rwanda. ECOBANK Rwanda should continue to do an improvement because the findings show that NPLs management contributes 74.1% on financial performance, they should use all strategies to achieve on 100.0% of performance