Promote Information and Communication Systems to Improve Internal Control Efficiency at Vietnam Personal Insurance Enterprises

The article presented an overview of internal control and related concepts such as Information, communication, efficiency, and internal control in life insurance enterprises. Along with that, the article also provides some regulations on internal control activities at enterprises, and five parts of internal control (Control environment, Risk assessment, Control activities, and Information, Communication, Monitoring). The authors focus on understanding the components of information and communication, assessing the current status of information and communication activities at life insurance enterprises, and the remaining points such as the Shortage of personnel in work Information Communication; The information channel is not regularly updated for all employees. From the existing points, the authors have proposed several solutions to promote information, and communication, and improve the effectiveness of internal control activities departments in life insurance enterprises. These solutions include Updating documents, policies, and regimes regularly; Information transparency and effective implementation; Issuing regulations and publicizing documents summarizing business processes, regulations for each insurance product provided by the business, and instructions for customers