Study of Policy of E-Governance in the State of Nagaland: Challenges, Opportunities, Standards, and Protocols

Nagaland has been the first state in North Eastern states of India to introduce E-Governance. This incorporates the use of ICT tools in order to translate the government services effectively to the citizens of the state. E-Governance is a very significant and innovative approach to transform the operations and services that are conducted by the government. This paper discussed the E-Governance in references to its development in the State of Nagaland. This state has a very long history of struggle and violence and required the effective efforts through, which it could be established again as a developing state in the country. The main target of this action plan in Nagaland was to emphasis on the effective and efficient delivery of the government services to the society, to improve the productivity, culture, IT sectors, financial management of the companies, as well as to focus on the web portals that are used for the departments, districts/directories. Therefore, this essay presents the study of the E-Governance policy in Nagaland and also discussed the challenges, opportunities, standards and protocols associated with E-governance. Some major challenges identified are the lack of strength of the IT department, resistance to change by employees, shortage of the staff, lack of capacity of stakeholders etc. However, the evidences from the comprehensive research also explained that E-governance displays many significant opportunities for the infrastructure development of the state, development of citizens of the state and for driving the economy of state. Paper discussed some important protocols and standards associated with E-Governance that further supported in understanding the implementation and outcomes of the policy