Implementation of Key Performance Indicators (KPI) for Global Software Development-A Comprehensive Study

This study provides a summary of prospective Key Performance Indicators (KPI) for evaluating the effectiveness of software development processes in the global software development model. It is simpler to monitor the productivity, efficacy, and quality of the program by implementing a set of key performance indicators. The use of KPIs makes it easier to spot differences between expected and actual productivity and software quality. It offers suggestions for improvement as well as the causes of performance divergence. This study offers a comprehensive analysis of KPIs' function in global software development. To understand how the global software development method affects software productivity, quality, efficiency, and response time, secondary data sets from two distinct studies were reviewed. From the findings, a set of sample KPIs is suggested