Existence of Indonesian Police Performance in Facing Impact of Digital Media News (Case Study in North Maluku Regional Police)

The current dependence of the world's community on the internet and digital media has thickened through social media platforms (Facebook, Instagram and Twitter) which have been expanded with social media networks (WhatsApp, Line, We Chat, etc.). The impact of a digital media coverage that spreads rapidly and massively, often causes conflict and even violent conflict. Posting of status on social media walls, which leads to hatred, insults, and inappropriate words that easily provoke anger. The National Police as the guardian of law enforcement, guardian of security and public order, as well as protector, and public servant is in dire need of various breakthroughs to be able to improve its performance in responding to the impact of existing news. This study aims to describe the performance of the North Maluku Regional Police in dealing with the impact of digital media coverage. . Data was collected through direct observation and recording as well as interviews with informants by referring to the interview guidelines. The sampling method was using simple random sampling technique. This research is focused on the study of performance indicators which include: first, input indicators, namely budget, human resources, equipment, policies and time; second, process indicators, namely planning, handling procedures, timeliness; and third, the results indicators, namely the level of satisfaction, the level of service quality and the accuracy of the case resolution. The results showed that the performance of the North Maluku Regional Police in terms of law enforcement in terms of input indicators, there was good performance in the aspects of budget, policy and time, and the results were less both in the aspects of human resources and equipment. Meanwhile, from the process indicator, there is a good performance in the planning aspect, the handling procedure aspect and the bad performance is found in the aspect of explaining the timeliness and the result indicator, there is a bad performance in all aspects. Meanwhile, in terms of media management, it shows that the North Maluku Regional Police has a good performance in all aspects of input indicators, process indicators and outcome indicator