DIGITAL BANKING CUSTOMER SATISFACTION SURVEY-A POST PANDEMIC SCENARIO: EMPIRICAL RESEARCH STUDY

Introduction: - In the pandemic days the digital banking has brought the transformational changes with respect to banking transactions. As many customers depends more on digital banking especially in pandemic days. In fact, the digital banking facilitates many advantages, as every financial transaction is accountable can overcome the problem of black money and people can perform easy, quick, safe, reliable and secure transactions depending up on the digital banking transactions. As the developed economics more depending up on performing the digital banking transactions. Especially, in the pandemic days more no of people depends up digital banking. The future generation and future business transactions may depend up on the digital banking transactions which makes every individual to be more responsible for every transaction that they made. In fact, it facilitates the easy, convenience, hassle free, less cost banking transactions which facilitates for banking transactions. As it is possible to develop the nation, by bringing all transactions under accountable. The further literature explains about the role of digital banking transactions in the contemporary phenomena. The researcher has taken 180 samples on the basis of simple random sampling to collect the opinion from various respondents for further assessment