How COVID-19 forced change in the apparel industry

COVID-19 has turned most societies upside down and titled many economies. One of the sectors that was impacted the most was the retail industry, where most companies rely on a face-to-face customer experience to sell their good. This is especially true for fashion brands. In this light, this paper aimed to identify the changes in IT Governance, Business Process Integration and Cyber Security that fashion brands have enforced to adopt to COVID-19. Results show that some brands have started adopting new technologies in the hope of providing a digital shopping experience for customers. Unfortunately, not much else can be concluded, as a solid base of case studies from this industry seems to be lacking. For future research, among other suggestions, we therefore suggest the documentation, collecting, compiling, and analyzing case studies within the fashion domain