Information System Performance and Evaluation: A Theoretical Review

The need to evaluate the performance of Information Systems has arisen due to the significance of Information Technology in enhancing the productivity and efficiency of an organization's operations. This has resulted in a rapid increase in demands for better performance from Information System resources. The purpose of this theoretical study is to thoroughly examine the topic of companies adopting information systems and assessing their effectiveness. A spotlight is shone on the performance of these systems and how companies utilize technology. Our analysis leads us to propose the following central hypothesis: “The intention to use and user satisfaction contribute to information system performanc