THE VALUE OF KNOWLEDGE TRANSFER

Agreement within current literature accepts that appropriate techniques and strategies are needed to officiate the multi-faceted nature of knowledge and knowledge transfer processes in a business context. Further, complex mechanisms are essential to maintain and support the subsequent paradigms needed to orchestrate its usefulness to an organisation. In this paper we reflect on the multi-faceted resources, often found within a business framework, and consider if they must be within existing social context and are additional ‘structural’ features, which tend to augment complexity of any existing processes or procedures. We suggest that complex knowledge and knowledge transfer scenarios such as this reflect the number of interdependent technologies, routines, individuals, and resources, but must be linked to a particular knowledge or knowledge transfer mechanism to be effective. Although, in a business context, infrastructure may be desirable, the assumption from many arguments is that, given the correct framework of governance in whatever form it is described, knowledge derived from a governance framework will become valuable. As a focus for discussion, we suggest that a counter argument from this position may be that whilst the resultant transfer of knowledge may be useful to the business in terms of resource efficiency, any knowledge value will derive from the success of the transfer practice