AN OPERATIONAL PERSPECTIVE OF THE CHANGING PROSTHETICS & ORTHOTICS LANDSCAPE

Leading the growth of a private prosthetic and orthotic (P&O) practice, as clinician and founder, I developed a unique perspective of this rapidly changing profession. Many positive influences from my early career shaped my vison toward an innovative practice model, as well as the need to elevate the standard of care through education and the use of outcome measures. As the practice model expanded, advancements were made in electronic health records (EHR), best-in-class outsource fabrication, and clinical research. To better support clinicians and patients served, an organizational structure with an executive team was built. The practice model achieved operational efficiency through documenting best practices, developing a hiring and onboarding process, and establishing key performance indicators aligned with quality clinical care. As a regional clinical care organization, the practice model seized an opportunity to reach more patients through a partnership that brought the optimal strategic and cultural fit. Bringing our innovative P&O practice model together with expertise in lean facility design, scanning, fabrication, sensor technology, product development and clinical care experience from around the world, we can advance care standards and improve the patient experience in exciting new ways. Article PDF Link: https://jps.library.utoronto.ca/index.php/cpoj/article/view/35996/28414 How To Cite: Brandt JM. An operational perspective of the changing prosthetics & orthotics landscape. Canadian Prosthetics & Orthotics Journal. 2021; Volume 4, Issue 2, No.19. https://doi.org/10.33137/cpoj.v4i2.35996Corresponding Author: Jeffrey M. Brandt, CPO Ability Prosthetics & Orthotics, 660 West Lincoln Highway, Exton, PA 19341, USA. E-Mail: jeff.brandt@abilitypo.com ORCID ID: https://orcid.org/0000-0002-7377-951