Dual Role Conflict of Working Women: A Pilot Study on Female Public Bank Manager in West Java

Purpose: The present study aimed to explore factors causing work-family conflicts and family-work conflicts among married female public bank managers in West Java, Indonesia. Theoretical framework: Variables such as family size, child's age, working hours, and level of social support are found to affect one's experience of work-family and family-work conflicts. These variables have been conceptualized as the antecedents of work-family and family-work conflicts. However, it is important to consider the effect of these variables on working women's psychological stress and wellbeing. This study aimed to identify the antecedents of work-family conflict and family-work conflicts among married working women. Although many studies have investigated issues on work-life balance, there is no study that reports the antecedents of work- family and family-work conflicts. Design/Methodology/Approach: The participants were 93 married female managers aged between 30 to 50 years old who lived together with their family and were directly involved in their job. The survey was conducted by administering a six-point likert scale questionnaire, ranging from 1 (strongly agree) to 6 (strongly disagree). The obtained data had passed the normality, validity, and reliability test. After that, ANOVA was applied to find out the significance difference in the two data group. Findings: This study found different levels of work-family conflict among female managers due to number and age of children and manager level, which affect their job quality and motivation. Research, practical & social implications: The implication of this study is the growing needs of providing a working environment for women, including job satisfaction, communication, family support, and flexible working hours. Originality/Value: This study fills the gap of knowledge by investigating the dual roles conflict among female public bank managers in West Java Province, Indonesia