PEMANFAATAN MEDIA GOOGLE FORM DALAM MENINGKATKAN LAYANAN GURU PEMBIMBING PADA PROGRAM PELAYANAN BIMBINGAN KELOMPOK

This study explores the utilization of Google Forms for supervising teachers in conducting group guidance services, its impact on the services provided, and the facilitating and hindering factors at SMA Negeri 12 Jambi City. Employing a qualitative phenomenological research approach, the study outlines five stages involved in using Google Forms for group guidance: orientation/introduction, formation, transition, work, and final stage. The findings reveal that utilizing Google Forms brings about changes in rational thinking, self-motivation, self-confidence, and communication skills among supervising teachers. The supporting factors for implementing Google Forms include its practicality, effectiveness, and innovative use of technology in counseling activities within the independent curriculum. However, obstacles include slow wifi network, student distractions with cellphones, and a lack of emotional connection with student