How to choose mitigation measures for supply chain risks

Properly managing supply chain risks is at the top of many supply chain managers’ agendas. However, the process of selecting preventive measures to mitigate supply chain risks is often unstructured in practice. This is also reflected in academic literature, where selecting appropriate mitigation measures is performed via qualitative and rather informal approaches. In order to fill this gap in industrial practice and academic research, the purpose of this study is to provide a quantitative DSS to select mitigation measures for supply chain risks. The support system is theoretically grounded via a decision framework and is consistent with previous studies adopting the risk management process. The analytical tool is based on a stochastic integer linear programming approach, including supply chain managers’ judgements by way of utility functions and fuzzy-extended pairwise comparisons. In comparison with previous studies, the support system explicitly models the relationships between risks and their expected impact and considers the risk prioritisation step and the measures selection step jointly to enable risk profile reduction. The usefulness of the tool proposed is shown via the application of the support system to the case of the global sourcing process of Chicco–Artsana, a large manufacturer and distributor of baby care products