Modern customers use many electronics devices that are quite sensitive to the quality of power supply. Voltage dip is an important power quality (PQ) issue that can cause damage to various customers' devices and might lead to partial or complete interruption of the operation of an installation. Hence, a customer should know the approximate number and types of voltage dips that can happen at the point of connection (POC) so that he can take preventive measure to protect his installation from voltage dip-related problems. In the recent years, the EN50160 standardisation committee has developed a classification methodology to define voltage dips. The committee also recommended that voltage dip-related responsibilities should be clearly defined...