WHAT DOES CHATGPT CHANGE? : A qualitative study about how disruptive technology can change practices, routines and dimensions in higher education

The AI-based chatbot ChatGPT has taken the world by storm, especially the education sector, as it has the ability to generate full reports, write scripts, assess reports and much more. The disruptive technology ChatGPT is changing the way students learn and the way lecturers teach by offering an exciting new approach to teaching and learning. As ChatGPT has had rapid development, a need for knowledge about the technology has been formed in higher education. The idea of ​​this study is to fill that need and give higher education better knowledge of what ChatGPT has to offer. This study investigates the potential impact of ChatGPT, an artificial intelligence-based algorithm, on the practices and routines in higher education. The study has a qualitative approach and was conducted through three interviews with teachers from different institutions at Umeå University. We also conducted a document study to gather input from teachers across the country to get a wider perspective. The results suggest that the emergence of ChatGPT has the potential to change the way teachers approach their teaching and interact with students. ChatGPT can provide students with quick access to information and feedback, and assist teachers in providing personalized learning experiences and support to students. Additionally, we found that it is important to be critical of the responses generated by ChatGPT since it generates answers based on a series of guesses, which can also be biased. Due to ChatGPTs capabilities of generating realistic texts, institutions may also have to modify examinations and assessment methods to ensure academic integrity. Overall, the findings of this study suggest that the emergence of ChatGPT has the potential to bring significant changes to the practices and routines in higher education, and that teachers should be prepared to adapt to these changes in order to effectively leverage the benefits of this technology