Add to ORKGThis study seeks to explain the measurement of student satisfaction in university education, in particular NTU. The objective of this paper is to compare the two measurements of service quality, SERVPERF and SERVPEX, to determine which scale would be a better measurement in university education and the underlying factors in student satisfaction
The purpose of this study is to determine the level of service quality for student management at Ope...
Competition in the educational market is increasing at a rapid rate. With e-education and the increa...
This paper explores the factors of service quality in higher education and how they contribute to th...
This study seeks to explain the measurement of student satisfaction in university education, in part...
Customer service and quality are driving forces in the business community. As higher educational ins...
College is one of the pure service providers in the field of education. In general, the objectives o...
Service quality issues, over the years, have become an important consumer trend and have gained grou...
This study aims to identify the student satisfaction through service quality in the higher education...
The service quality literature demonstrates that when seeking to design tools that measure quality, ...
This study adresses measuring the level of student's satisfaction in private universities in Malaysi...
Kumru, Mesut (Dogus Author) -- Yıldız Kumru, Pınar (Dogus Author)Due to its main characteristics of ...
The increasing number of educational services has caused a high competition in this industry. In Ind...
Objective-This paper uses SERVQUAL to assess service quality in distance education institutions in M...
Purpose – This paper aims to test and compare the relative efficacy of three measuring instruments o...
This study attempts to examine the relationship between service quality dimensions and the level of ...
The purpose of this study is to determine the level of service quality for student management at Ope...
Competition in the educational market is increasing at a rapid rate. With e-education and the increa...
This paper explores the factors of service quality in higher education and how they contribute to th...
This study seeks to explain the measurement of student satisfaction in university education, in part...
Customer service and quality are driving forces in the business community. As higher educational ins...
College is one of the pure service providers in the field of education. In general, the objectives o...
Service quality issues, over the years, have become an important consumer trend and have gained grou...
This study aims to identify the student satisfaction through service quality in the higher education...
The service quality literature demonstrates that when seeking to design tools that measure quality, ...
This study adresses measuring the level of student's satisfaction in private universities in Malaysi...
Kumru, Mesut (Dogus Author) -- Yıldız Kumru, Pınar (Dogus Author)Due to its main characteristics of ...
The increasing number of educational services has caused a high competition in this industry. In Ind...
Objective-This paper uses SERVQUAL to assess service quality in distance education institutions in M...
Purpose – This paper aims to test and compare the relative efficacy of three measuring instruments o...
This study attempts to examine the relationship between service quality dimensions and the level of ...
The purpose of this study is to determine the level of service quality for student management at Ope...
Competition in the educational market is increasing at a rapid rate. With e-education and the increa...
This paper explores the factors of service quality in higher education and how they contribute to th...