Methodengestützt planen und entwickeln: Voraussetzungen und Anforderungen an kleine und mittelständische Unternehmen für den praktischen Einsatz des Quality Function Deployment

The use of Quality Function Deployment (QFD) is becoming increasingly widespread in product planning and development also among small and medium-sized producers. Reference material is available in plenty about when to use which instrument. What is lacking is information on the conditions necessary to guarantee efficient, trouble-free use of QFD methods. This article seeks to close the information gap in this field by illustrating the example of a medium-sized enterprise