The paper describes several means to increase the usability and utility of public services for citizens. User participation and supporting expertise in ergonomics are described as a combined strategy for e-Government developments. Direct user group participation and legal representatives have to be involved. Adaptation and end user development means can be incorporated to extend the user participation beyond the development process towards the whole life cycle of the system
support the design and building of basic models, systems and infrastructures for (interactive) infor...
Representative democracy is, by definition, a type of democracy in which the citizens delegate autho...
E-government is becoming a mature research field thanks to the proliferation of papers about this ch...
Governments around the world now use information and communication technologies (ICT) to improve the...
e-Government may be defined as "the use of information and communication technology in public admini...
The interplaying roles among the user groups must\ud be adequately-mapped to fulfil the design needs...
Abstract. Electronic government, or e-Government and its many synonyms, has been on the internationa...
The interplaying roles among the user groups must be adequately-mapped to fulfil the design needs of...
This paper reports from an action research project where focus groups have been used as an approach ...
The lack of user acceptance of e-participation initiatives has been attributed to several factors, a...
This paper focuses the need for more research on user involvement and the investigation of stakehold...
Public participation has been a subject of active discussion in many fields particularly in politica...
For decades, user participation has brought value to various systems development projects. Today, th...
Purpose – The purpose of this research is to investigate if, and in that case, how and what the e-go...
The usage of electronic means to support the government’s and public administration’s central and lo...
support the design and building of basic models, systems and infrastructures for (interactive) infor...
Representative democracy is, by definition, a type of democracy in which the citizens delegate autho...
E-government is becoming a mature research field thanks to the proliferation of papers about this ch...
Governments around the world now use information and communication technologies (ICT) to improve the...
e-Government may be defined as "the use of information and communication technology in public admini...
The interplaying roles among the user groups must\ud be adequately-mapped to fulfil the design needs...
Abstract. Electronic government, or e-Government and its many synonyms, has been on the internationa...
The interplaying roles among the user groups must be adequately-mapped to fulfil the design needs of...
This paper reports from an action research project where focus groups have been used as an approach ...
The lack of user acceptance of e-participation initiatives has been attributed to several factors, a...
This paper focuses the need for more research on user involvement and the investigation of stakehold...
Public participation has been a subject of active discussion in many fields particularly in politica...
For decades, user participation has brought value to various systems development projects. Today, th...
Purpose – The purpose of this research is to investigate if, and in that case, how and what the e-go...
The usage of electronic means to support the government’s and public administration’s central and lo...
support the design and building of basic models, systems and infrastructures for (interactive) infor...
Representative democracy is, by definition, a type of democracy in which the citizens delegate autho...
E-government is becoming a mature research field thanks to the proliferation of papers about this ch...