Users interact differently: Towards a usability-oriented user taxonomy

This paper proposes a preliminary user taxonomy that describes differences among users when interacting with Information and Communication Technology (ICT) systems. A qualitative study based on expert-ratings was conducted to get a prioritized list of person variables influencing the interaction behavior. Based on this list, eight preliminary user types with different attitudes towards ICT-systems were identified and described. This taxonomy will be tested and validated by empirical investigations