The impacts of Industry 4.0 enabling technologies on operational strategy

Purpose: Adapting to technological advances is a pertinent challenge for operations in the Manaus Industrial Park. This study aims to address the following research question: how do Industry 4.0 (I4.0) enabling technologies impact the quality and flexibility strategy in the Manaus Industrial Park? Originality / Value: This study developed a systematic and structured way to understand the benefits of I4.0 technologies in quality strategies and flexibility of manufacturing production lines. Manaus Industrial Park plays an essential role in the development of innovations in the Amazon region, and companies must be competitive in this new context of digitization of manufacturing. Methods: This study used a qualitative and descriptive approach. Data were collected through semi-structured interviews with industrial managers from 12 companies that operate in the Manaus Industrial Park. Results: The results of this work point to a frequent use of computer systems to integrate machines in operations, such as the use of M2M technology and cyber-physical systems. The companies researched in the Manaus Industrial Park are adopting essential technologies to create the infrastructure for the I4.0 implantation. This is the first step to making smart factories in the future. Conclusions: Industry 4.0 enabling technologies affect operations' quality and flexibility strategy, promoting cost savings by optimizing production processes