A semantic representation for pubblic calls domain and procedure: housing policies of Campania Region case study

For several years, a very ambitious process has been going on to the digitalize the entire public administration system relating to the service offered to the public. In an attempt to facilitate the implementation of this transformation, the use of standards for the representation of knowledge, data, and processes can be very useful, to have a clear representation of the context in which one acts, of the flow of data exchanged and of the actors involved, to use the elicitation of knowledge and process flows, represented in a standard way, to identify any gaps and slowdowns in the procedure and work to optimize them, as well as to apply best practices of storage and security of the data exchanged. This paper operates in such context, offering an accurate analysis of a specific case, that of the procedure for requesting and assigning grants to support citizens through public calls for tenders in the Campania Region, and for this case propose a definition of a BPMN and a domain ontology and then offers a preliminary overview of the potential of the semantic enrichment of the BPMN using domain ontologies