Add to ORKGComunicação apresentada no International Research Symposium on Public Management IV (IRSPM IV), Roterdão, Holanda, Abril 2000
How are public service organizations governed? How can their performance be measured, managed and im...
How are public service organizations governed? How can their performance be measured, managed and im...
Public Establishments and Enterprises (PEE) in Morocco are a favorable field for the development of ...
There is an international trend to contestability and marketisation in the delivery of public servic...
Nowadays, Local Governments have a heavy burden of dealing with much of the services with added valu...
The public sector has been subject to some major movements the last 15 years. In public service deli...
There is an international trend to contestability and marketisation in the delivery of public servic...
Paper presented to the Fifth International Symposium on Public Management (IRSPM V) Conference, CIE...
CITATION: Subban, M., et al. 2007. Towards effective service delivery via customer relationship mana...
In this chapter follows a brief description of various aspects of the New Public Management (NPM) ag...
The last decades represented a severe strike to the public management model associated to the Welfar...
There is an international trend to contestability and marketisation in the delivery of public servic...
Abstract: We examined the relationship between New Public Administration and Service Delivery in Pub...
In previous articles, I have developed two inter-linked lines of argument. The first has been that t...
In order to address new demands from citizens and companies, public agencies are developing new ways...
How are public service organizations governed? How can their performance be measured, managed and im...
How are public service organizations governed? How can their performance be measured, managed and im...
Public Establishments and Enterprises (PEE) in Morocco are a favorable field for the development of ...
There is an international trend to contestability and marketisation in the delivery of public servic...
Nowadays, Local Governments have a heavy burden of dealing with much of the services with added valu...
The public sector has been subject to some major movements the last 15 years. In public service deli...
There is an international trend to contestability and marketisation in the delivery of public servic...
Paper presented to the Fifth International Symposium on Public Management (IRSPM V) Conference, CIE...
CITATION: Subban, M., et al. 2007. Towards effective service delivery via customer relationship mana...
In this chapter follows a brief description of various aspects of the New Public Management (NPM) ag...
The last decades represented a severe strike to the public management model associated to the Welfar...
There is an international trend to contestability and marketisation in the delivery of public servic...
Abstract: We examined the relationship between New Public Administration and Service Delivery in Pub...
In previous articles, I have developed two inter-linked lines of argument. The first has been that t...
In order to address new demands from citizens and companies, public agencies are developing new ways...
How are public service organizations governed? How can their performance be measured, managed and im...
How are public service organizations governed? How can their performance be measured, managed and im...
Public Establishments and Enterprises (PEE) in Morocco are a favorable field for the development of ...