Tourism in an era of migration : A case study with a focus on the impacts of a crisis, from a consumer perspective.

This thesis describes the relation between the tourism industry and crisis from a consumer perspective. The impacts on consumers have been receiving little attention in earlier tourism research. This study contains an empirical research with a focus on the attitudes of travellers during the refugee crisis of 2015. The attitudes are seen as interesting for this study since they can affect the traveller before, during and after the trip. In this work the attitudes further are divided into four different sub-categories, which were detected to be important in order to describe how the attitudes of travellers can be affected from a crisis. The performed study shows that the attitudes can be affected from a crisis in different ways. It also shows that the refugee crisis of 2015 had impacts on travellers, that might vary from person to person and that they might not be aware of themselves