Guiding and balancing the development of support systems for knowledge sharing and learning within social contexts

The paper address the issue of designing support systems that better match activities of knowledge sharing and learning within a social context. This is done in order to remedy the failure of previous development initiatives. By looking into the theory of social learning systems we try to find a basis for guiding the development process in addressing dimensions of design for learning as to better balance our investment efforts. Here, we apply the theory to a development project in order to further our understanding of it and explore its potential for support system design