Konflikthantering i skolans värld : En kvalitativ undersökning om konflikter och strategier

My thesis is based on a qualitative study in which I have selected six professional teachers in a school in Greater Stockholm, and their views on the phenomenon of conflict management. My questions were the following. How teachers perceive the phenomenon of conflict in the world of school? What strategies do teachers use to resolve conflicts with students? In order to analyze my informants, I have chosen different books that deal with conflict man-agement, policy documents and books on the teaching profession meaning. Through my investigation I found that some teachers used tools and strategies through expe-rience and reflections, and resolve conflicts together or individually. My informants described that there are some teachers how choose to hide and pretend not to see the problem. Other teachers have developed various methods and dared to venture into the conflict and make the conflict as a challenge. Conflict Fear is something that many of my informants mention when some teachers are hid-ing then it is important to work with their own fears in order to develop as a teacher