Volunteering: A Tool for Social Inclusion and Promoting the Well-Being of Refugees? A Qualitative Study

Background: The Norwegian government’s increased expectations that volunteering can be used as a means of integration and the scarce research regarding refugees’ experiences with volunteering is taken as the background for this study. Our purpose is to adopt a salutogenic perspective to investigate whether and how formal volunteering contributes to developing a sense of social inclusion and well-being among refugees in Norway. Methods: Qualitative in-depth interviews were conducted with 12 volunteers with refugee backgrounds in a semi-rural district in Norway. Stepwise deductive induction was used for analysis. Results: Three themes were identified as a result of the analysis: (1) feeling safer due to increased knowledge regarding cultures, values, and systems and achieving mutual acceptance; (2) feeling more confident when communicating in Norwegian and contributing to society, and (3) feeling more connected via social relations. Conclusions: Our study indicates that participation in volunteering may contribute to social inclusion and that the participants’ resources and volunteering experiences may have a health-promotive impact under certain conditions