Remote Testing of an Augmented Reality System

Remote test settings have become more common due to COVID-19. Our paper presents two user tests focusing on the usability and user experience of an augmented reality-based solution, i.e., augmented reality system. We describe the proceeding of the tests from the perspective of what party has participated in the test in the same location as the test participant, i.e., locally, and what party remotely. The importance - or unimportance - of physical presence is contemplated from the perspective of the successfulness of the test. The physical presence of a person providing technical support to the test participant during the testing proved vital for the augmented reality related testing; the location of other test organisers appears more indifferent in this context.