The importance of developed managerial skills for success in small entrepreneurship

U cilju povećanja efikasnosti osnovanog malog poduzeća, poduzetnici uglavnom objedinjuju više različitih funkcija pa se često nalaze i u ulozi menadžera, koja razvojem poduzeća postaje sve važnija. Vlasnici malih poduzeća sve više postaju svjesni važnosti menadžerskih vještina jer su upravo one temelj kvalitetnog upravljanja zaposlenicima te razvoja dobrih međuljudskih odnosa unutar ali i izvan poduzeća. U teorijskom dijelu rada su razrađeni pojmovi poduzetnika i menadžera te neki od izazova za poduzetnike pri osnivanju i razvoju poduzeća, među kojima je neizostavan i njihov osobni razvoj i transformacija iz čistog poduzetnika u poduzetnika-menadžera. Teorijski dio rada dalje definira menadžerske vještine i opisuje ključne menadžerske vještine za uspjeh u malom poduzetništvu. Empirijsko istraživanje je provedeno kroz strukturirane dubinske intervjue. Istraživanjem su ispitane percepcije zaposlenika male organizacije koja se bavi destinacijskim menadžmentom u području cikloturizma o vladanju pojedinom menadžerskom vještinom poduzetnika koji je pokrenuo poduzeće u kojem su zaposleni, kao i percepcije povezanosti razvijenosti pojedinih menadžerskih vještina kod poduzetnika i radne uspješnosti njegovih zaposlenika odnosno organizacije. Analizom rezultata provedenog istraživanja može se zaključiti da svaka menadžerska vještina prema percepcijama ispitanika ima utjecaja na zaposlenike, njihovu radnu uspješnost i uspjeh poduzetnika i organizacije u cjelini.In order to increase the efficiency of the established small business, entrepreneurs mainly combine several different functions and are often found in the role of managers, which is becoming increasingly important with the development of the company. Small business owners are increasingly becoming aware of the importance of managerial skills because they are the foundation of quality human resource management and the development of good interpersonal relationships within and outside the company. The theoretical part of the thesis defines the concepts of entrepreneurs and managers, and describes some of the challenges for entrepreneurs in the establishment and development of organisation, among which their personal development and transformation from a pure entrepreneur to an entrepreneur-manager is unavoidable. The theoretical part of the thesis further defines managerial skills and describes key managerial skills for success in small business. Empirical research was conducted through structured in-depth interviews. The research examined the perceptions of employees of a small organization engaged in destination management in the field of cyclotourism about managerial skills of the entrepreneur who started the company in which they are employed, as well as their perceptions of the relationship between the level of the development of specific managerial skills of the entrepreneur and the work performance of his employees and organization. Based on the research results, it can be concluded that according to respondents’ perceptions, every managerial skill has an impact on employees, their work performance and the success of entrepreneur and organization in general