Maturity models of electronic government services: their comparative analysis

CC BY 4.0Nowadays electronic government starts dominating in all world countries. Some states are more experienced, while others just started implementing it. Nevertheless, which models the country had reached, all of them should make the progress. It is important to try to overlook and analyse in essence the e-government services maturity models at the public administration level, that are used in various countries. The first stage model that we analyse, is “ANAO” model. Another models are – “SAFAD”, “Lee&Layne”, “Hiller and Belanger” and “Public sector processes rebuilding” models. The comparative analysis of the stages models is also carried out ant presented in this article. All in all, despite which model is used, there are lots of areas, where governments should improve their actions. They should look ahead, if they want to do their best at e-government policy