Competence of emotional intelligence as a factor of successful corporate communication

This bachelor thesis aims to analyze the competence of emotional intelligence and its impact on successful corporate communication. Furthemore to propose measures for the development of this competence. The theoretical part of this bachelor thesis describes the concept of emotional intelligence and the relationship between emotional intelligence and communication in the organization. It provides examples of methods for measuring emotional intelligence. The practical part of this bachelor thesis contains a questionnaire survey, a case study, and a semi-standardized interview. The case study focuses on employees of a selected company. Employees underwent a standardized EQ test and completed a questionnaire regarding their satisfaction with corporate communications. The expected outcome of the survey and case study is to find the relationship between the competence of emotional intelligence and the level of effective communication. The main goal of the interview is to present a possible way to improve recognizing one's own emotions and thus improve the competencies of emotional intelligence