The Process Management in Selected Company

The diploma thesis focuses on development of process management and optimization of processes in selected company and department. In the thesis the advantages and disadvantages of process management, monitoring and reporting of processes, reengineering etc. are described. The aim of this thesis is to characterize and evaluate selected processes in company and propose possible improvements. The aim have been met by optimalization of selected process map in energy company using the suggestion of costs and amount of savings. The activities of the process which are done manually were automated by using the new IT system which has it's central database with all data. These data could be used in automatic tool PBI. Therefore, all manual activities are eliminated. Due to that an analysed department found out a lof of cost savings. Thanks to these savings the optimized process was recommended for use