KEPUASAN KERJA DAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT. DIRGANTARA INDONESIA (PERSERO) DI KOTA BANDUNG

Perilaku organizational citizenship behavior pada karyawan sangat dibutuhkan oleh berbagai jenis perusahaan, termasuk perusahaan Badan Usaha Milik Negara (BUMN). PT. Dirgantara Indonesia merupakan salah satu BUMN yang ada di Indonesia, dan perilaku organizational citizenship behavior bisa menjadi salah satu hal yang harus diperhatikan oleh perusahaan demi tercapainya tujuan perusahaan. Tujuan dari penelitian ini yaitu untuk memperoleh (1) gambaran tingkat kepuasan kerja karyawan, (2) gambaran tingkat job insecurity, (3) gambaran tingkat organizational citizenship behavior, (4) pengaruh kepuasan kerja terhadap organizational citizenship behavior, dan (5) pengaruh job insecurity terhadap organizational citizenship behavior. Penelitian ini menggunakan metode kuantitatif. Adapun teknik sampel yang digunakan yaitu simple random sampling yang berjumlah 106 orang. Teknik analisis data yaitu menggunakan regresi linear berganda dengan menggunakan software komputer SPSS 26.0 for Windows. Hasil penelitian dapat diketahui bahwa (1) kepuasan kerja berada pada kategori tinggi, (2) job insecurity ada pada kategori tinggi, (3) organizational citizenship behavior berada pada kategori tinggi, (4) kepuasan kerja memiliki pengaruh terhadap organizational citizenship behavior, dan (5) job insecurity memiliki pengaruh terhadap organizational citizenship behavior. Berdasarkan hasil penelitian ini, perusahaan disarankan untuk meningkatkan kepuasan kerja karyawan dalam aspek peluang promosi yang baik. Perusahaan dalam menurunkan tingkat job insecurity bisa dengan memberikan rasa aman dan kepastian akan keberlangsungan kerja karyawannya. Sehingga diharapkan kepuasan kerja dan job insecurity bisa dijadikan perhatian oleh perusahaan untuk meningkatkan organizational citizenship behavior. Organizational citizenship behavior in employees is needed by various types of companies, including State-Owned Enterprises (SOE). PT. Dirgantara Indonesia is one of the SOEs in Indonesia, and organizational citizenship behavior can be one of the things that companies must pay attention to achieve company goals. The purpose of this study is to obtain (1) an overview the level of employee job satisfaction, (2) an overview the level of job insecurity, (3) an overview the level of organizational citizenship behavior, (4) the influence of job satisfaction on organizational citizenship behavior, and (5) the influence of job insecurity on organizational citizenship behavior. This study uses a quantitive method. The sample technique used is simple random sampling, totaling 106 people. The data analysis technique is use multiple linear regression using computer software SPSS 26.0 for Windows. The results of the study can be seen that (1) job satisfaction is in the high category, (2) job insecurity is in the high category, (3) organizational citizenship behavior is in the high category, (4) job satisfaction has an influence on the organizational. citizenship behavior, and (5) job insecurity has an influence on organizational citizenship behavior. Based on the results of this study, the company is advised to increase employee job satisfaction in terms of good promotion opportunities. The company in reducing the level of job insecurity, can provide a sense of security and certainty for the continuity of the work of their employees. So it is expected that job satisfaction and job insecurity can be notice by company to improve organizational citizenship behavior