دراسة حالة البنك الزراعي السوداني القطاع الشرقي في الفترة ما بين 2016 - 2020م

The aim of the research is to know the extent of the role of balanced performance and the extent to which it can be applied in Sudanese banks, as well as a statement measuring the impact that balanced performance has on the banks’ strategy, as well as a statement clarifying the need to fill the shortcoming in the traditional model of performance measurement that is based on high standards. The research problem was how to contribute to the balanced performance method In developing the performance of banks and how the customer dimension affects and contributed to the development of the performance of the Agricultural Bank, as well as a statement of the impact of the higher dimension, in developing the performance of the Agricultural Bank, as well as a statement of the extent of the impact of the internal operations dimension on the development of the performance of the Agricultural Bank of Sudan and clarifying the extent of the impact of the growth dimension and its contribution to the development of the Bank’s performance. The research hypotheses that there is a statistically significant relationship between the use of the higher dimension and the development of banking performance, as well as a statistically significant relationship between the use of the customer dimension and the development of banking performance, as well as there is a statistically significant relationship between the use of the internal operations dimension and the development of banking performance, and also there is a statistically significant relationship between After learning, growing and developing banking performance. The research followed the descriptive analytical statistical method and the case study method - and the research reached a number of results, most notably. The bank monitors high resources, as well as the bank’s keenness on the growth of the invested capital, as well as the bank’s keenness to provide the time necessary to provide the service. The research also reached a number of recommendations, most notably the confirmation that the services provided by the bank are of high quality, as well as the emphasis on the bank’s commitment to achieving the needs of customers as well as Emphasizing that the bank has a specific system to increase market share