A Behavior-Simulated Spherical Fuzzy Extension of the Integrated Multi-Criteria Decision-Making Approach

Since its inception in 1965, fuzzy sets have been developed for many years and are widely used in multi-criteria decision making (MCDM) problems. Recently, spherical fuzzy sets (SFS), one of the most recent fuzzy sets, have been applied to extend and reinforce MCDM methods. To contribute to this development, the aim of this study is to propose a novel SFS extension of the integrated MCDM method that takes into account the psychological behavior of decision makers. In the proposed approach, the evaluation criteria are first weighted by the spherical fuzzy Decision-Making Trial and Evaluation Laboratory (SF DEMATEL) method based on symmetrical linguistic comparison matrices. Another notable advantage of this process is determining the interrelationship between the evaluation criteria. In the next stage, the spherical fuzzy Interactive Multi-Criteria Decision-Making method in the Monte Carlo simulation environment (SF TODIM’MC) was applied to evaluate the alternatives. This method allows the process of evaluating alternatives to be performed continuously with different psychological behavioral parameters, which are considered as asymmetric information. As a result, the influence of the decision maker’s psychological behavior on the evaluation results is analyzed comprehensively. The robustness of the proposed approaches is verified through their application to prioritizing post-COVID-19 operational strategies in the Vietnam logistics sector. Numerical results have provided a cause-and-effect relationship between the negative effects of the pandemic and their weights. Furthermore, the results of prioritizing the operational strategies in the simulated environment provide rankings corresponding to different levels of risk aversion. Based on the results, the proposed spherical fuzzy approach is promising for expert-based decision-making problems under psycho-behavioral influence