[DO USUNIĘCIA] Innovations in knowledge through crowdsourcing

Crowdsourcing has become widely used to generate innovative solutions to various organizational problems. In such an interactive process, clients can exchange thoughts and co-create values with companies to pave the way for the future development of the organization. Crowdsourcing offers a new approach to generating innovative knowledge management. Crowdsourcing is considered a knowledge management tool. Crowdsourcing allows not only for gathering knowledge but also for storing, processing, and sharing the knowledge in question. It tracks changes and links in information and distribution of the obtained solutions within the organization. In literature on knowledge management, crowdsourcing is often presented as a new source of external knowledge. Crowdsourcing allows the organization for increasing access to new sources of knowledge in the form of experience and skills found in virtual communities