Digital-Era Government (DEG): Policy analysis in Government West Bandung Regency, Indonesia

The main problem of implementing e-government in West Bandung Regency: technically the website through its features cannot be accessed perfectly; Human resource competence is still limited, and community response is still limited. The purpose of this study is to identify and explain the implementation, barriers and solutions of e government. The research method used is a descriptive qualitative approach, with data collection techniques: observation, interviews and documentation study. Data analysis through data collection, data reduction, data display, and matching drawing/verification. This study concludes that the implementation of E-Government in the West Bandung district has not been optimal, so researchers recommend improving website infrastructure, increasing technical competence of human resources, as well as increasing socialization through innovation in various spaces including through public service advertisements & media platforms, education and mentoring to the community