The (Once) Remote Librarian: Reinventing Our Role in the Face of a Pandemic

COVID-19 created an urgent need for the Elihu Burritt Library to adapt their traditional library services to the “new normal.” Librarians from all departments worked together to find creative ways to maintain a high level of service while respecting safety protocol and work-from-home conditions. At the heart of every decision was a strong desire to continue serving faculty, students, and staff to the best of their ability. As a result, library staff provided quality service to the CCSU community, incorporating the many lessons learned from the pandemic into present day library service