Add to ORKGAdvice giving is typically considered an altruistic behavior driven by empathic concern for others. The present research examines the hypothesis that advice giving is not always driven by empathy. Three experiments find that consumers sometimes provide advice to fulfill a self-serving motive to restore a lost sense of personal control
I study credence goods markets when there are both selfish and conscientious experts. The selfish ex...
What triggers giving? We explore this in a randomized natural field experiment during the Salvation ...
Against the backdrop of the growing reliance of consumers on the sharing economy, the literature sti...
Advice giving is typically considered an altruistic behavior driven by empathic concern for others. ...
Consumers often give advice by recommending products and services to one another. The present resear...
We study strategic communication between a customer and an advisor who is privately informed about t...
Products and services often provide value that goes beyond functional utility. Drawing from a compen...
This dissertation documents consumers’ decision-making when they have an opportunity be both maximal...
Subjects donate individually (control group) or in pairs (treatment group). Those in pairs reveal th...
This research documents the "friendly taking effect" in choosing consumption packages for the self a...
We study the intrapersonal relationship between trust and reciprocity in a laboratory experiment. Re...
Consumers often share their service experiences with others and, in doing so, may change their evalu...
Word-of-mouth (WOM) communication has been characterized as a decision, involving weighing of costs ...
Detecting subtle indicators of trustworthiness is highly adaptive for moving effectively amongst soc...
International audienceA major pattern of non‐ownership consumption is “simultaneous sharing,” whereb...
I study credence goods markets when there are both selfish and conscientious experts. The selfish ex...
What triggers giving? We explore this in a randomized natural field experiment during the Salvation ...
Against the backdrop of the growing reliance of consumers on the sharing economy, the literature sti...
Advice giving is typically considered an altruistic behavior driven by empathic concern for others. ...
Consumers often give advice by recommending products and services to one another. The present resear...
We study strategic communication between a customer and an advisor who is privately informed about t...
Products and services often provide value that goes beyond functional utility. Drawing from a compen...
This dissertation documents consumers’ decision-making when they have an opportunity be both maximal...
Subjects donate individually (control group) or in pairs (treatment group). Those in pairs reveal th...
This research documents the "friendly taking effect" in choosing consumption packages for the self a...
We study the intrapersonal relationship between trust and reciprocity in a laboratory experiment. Re...
Consumers often share their service experiences with others and, in doing so, may change their evalu...
Word-of-mouth (WOM) communication has been characterized as a decision, involving weighing of costs ...
Detecting subtle indicators of trustworthiness is highly adaptive for moving effectively amongst soc...
International audienceA major pattern of non‐ownership consumption is “simultaneous sharing,” whereb...
I study credence goods markets when there are both selfish and conscientious experts. The selfish ex...
What triggers giving? We explore this in a randomized natural field experiment during the Salvation ...
Against the backdrop of the growing reliance of consumers on the sharing economy, the literature sti...