Preconditions for Learning from Fires in Norway : Structural, Cultural, Technological, Interactional and Relational Aspects

Learning from incidents is widely accepted as a core part of safety management. This is also true for fires – however few fires in Norway are investigated. Fires are interesting incidents conceptually due to their potential of devastating outcomes on material and human lives and because they happen across all sectors and industries, businesses, and homes. In Norway, several different actors play a role in investigating and learning from fires, from the fire rescue services to directorates and Non-Governmental Organisations. The present study seeks to understand the preconditions for learning from fires in Norway, with emphasis on the formal actors that play a role in preventing and mitigating fires. Methodologically, the study is based on qualitative interviews conducted with relevant actors from first responders, authorities, and other sectors. We found that there are structural, cultural, technological, and relational aspects that seem to influence learning from fires in Norway. The results were analyzed using thematic analysis and the Pentagon model framework. The findings are discussed in relation to theories from organisational learning and learning from incidents