Resources and Capabilities of Social Enterprises in Creating Resilience Toward Sustainability

This study explored the effect of education, training, and competency levels on job performance with position promotion as an intervening variable at the Bank Jatim Sidoarjo Branch Office. The authors used a quantitative design with hypothesis testing and a questionnaire as the analytical tool. Of the 250 employees of Bank Jatim Sidoarjo Branch Office, they selected a sample of 71 respondents. Study variables were measured using a Likert scale, and data were analyzed through path analysis and t-statistic test using the software SmartPLS for Windows v.3. The results showed that (i) the education level; (ii) training; (iii) competence; (iv) education level with promotion as an intervening variable; (v) training with promotion as an intervening variable; (vi) competence with promotion as an intervening variable; and (vii) position promotion all have a significant effect on job performance. Keywords: education level, training, competence, job performance, position promotio