Add to ORKGThe popularity of Internet as it capable to handle various type of multimedia formats, give a new face for the community to change an idea and information. Main purpose of developing the portal is to use the information technologyand multimedia widely. Many organizations nowadays use an internet as a medium to promote their organization and a place to interact with the user. User can logon to an organization portal and use the facilities provided. Currently, the problem is the customer support services provided is not efficient enough for the organization and for the user itself. If user has any problem regarding the portal, they only can interact with the customer services by calling the office or send an email to the administrati...
At present, the Internet is an important information and communication medium that, in many cases, r...
At present, there is no specific system for UTP's students and staff to renew book, reserve book an...
As higher education institutions strictly follow health protocols due to the COVID-19 pandemic, movi...
Recently librarianship has undergone significant changes caused be wide-spreaded using of computers,...
The integration of the Internet Technology in to Libraries has not changed its mission of providing ...
With the advent and development of technology, mainly in the Internet, more and more electronic serv...
This abstract reviews various avenues available for a modern library to access remote databases and ...
This paper advances our theoretical understanding with regard to the online customer experience in a...
Library Services for Online Patrons reaches out to patrons who are not—or not always—located on camp...
In large software systems such as digital libraries, electronic commerce applications, and customer ...
This study investigates Live Customer Support Chat as a new type of customer service implemented for...
The main aim of this master thesis was to see the process of an interactive online reference servi...
In an environment where social tools and communication technologies are constantly evolving and deve...
Many libraries operate small branches throughout their communities -- sometimes even at high traffic...
When software or program is distributed to the world, support is needed for customers. Customers req...
At present, the Internet is an important information and communication medium that, in many cases, r...
At present, there is no specific system for UTP's students and staff to renew book, reserve book an...
As higher education institutions strictly follow health protocols due to the COVID-19 pandemic, movi...
Recently librarianship has undergone significant changes caused be wide-spreaded using of computers,...
The integration of the Internet Technology in to Libraries has not changed its mission of providing ...
With the advent and development of technology, mainly in the Internet, more and more electronic serv...
This abstract reviews various avenues available for a modern library to access remote databases and ...
This paper advances our theoretical understanding with regard to the online customer experience in a...
Library Services for Online Patrons reaches out to patrons who are not—or not always—located on camp...
In large software systems such as digital libraries, electronic commerce applications, and customer ...
This study investigates Live Customer Support Chat as a new type of customer service implemented for...
The main aim of this master thesis was to see the process of an interactive online reference servi...
In an environment where social tools and communication technologies are constantly evolving and deve...
Many libraries operate small branches throughout their communities -- sometimes even at high traffic...
When software or program is distributed to the world, support is needed for customers. Customers req...
At present, the Internet is an important information and communication medium that, in many cases, r...
At present, there is no specific system for UTP's students and staff to renew book, reserve book an...
As higher education institutions strictly follow health protocols due to the COVID-19 pandemic, movi...