In the spring of 2021, Amazon announced a new direction for its famous smart assistant, Alexa. For the first time, the company will allow third parties to develop smart assistants compatible with Alexa’s voice technology, increasing entertainment options for customers. But the applications for artificial intelligence (AI) stretch far beyond consumer entertainment to a variety of automated manufacturing and business management techniques. And yet exactly how and where businesses use AI is not well understood, according to a recent report by Robert Seamans, an associate professor of management and organizations at the Leonard N. Stern School of Business. Seamans argues that the U.S. Census Bureau should collect more data on the uses and effe...