Exploring the public’s perceptions of the process of using COVID-19 immunity certificates

The aim of this study was to explore the public’s perceptions about their experiences of the immunity certification process. Specifically, we aimed to address the following two research questions: 1. What is the perceived level of confidence in performing a series of actions/tasks for demonstrating proof of immunity? 2. What is the level of agreement with a series of statements relevant to operational issues about immunity certificates? We explored the aforementioned questions both for members of the public who had previous experience in the use of immunity certificates for international travel or domestic purposes, and those who while they had proof of immunity they did not have a chance to use their certificates. To address the aforementioned research questions we ran a UK-wide questionnaire survey. The questions of the survey were informed by the findings of a series of focus groups, participatory design workshops and interviews.